People Direct Advocate

Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

A Brief Overview

The People Direct Advocate is responsible for responding to high volume human resources inquiries and requests and provides consultation related to human resources and associate data changes. As part of this centralized team this position will respond to and track phone calls, emails and other communication methods with across functional relationships with speed, accuracy and professionalism. This position will work with People Direct Specialists, Supervisor and PLD partners on special PLD assignments as needed.

What you will do

• Responsible for receiving, responding to, and documenting People Direct calls and e-mails consisting primarily of benefits, payroll, leave of absences, company policy, performance management, recruiting, compensation, and People System.

• Utilize critical thinking and problem solving skills in order to resolve issues and questions, while working cross functionally within the organization.

• Responsible for shared service responsibilities that support specialists and People Direct owned processes.

• Associates are required to report to the office for technical issues, emergencies, shares service responsibilities, critical meetings, or security concerns. Preplanned visits will have at least two weeks' notice, while immediate needs require timely reporting within 90 minutes.

• Performs other duties as assigned.

• Complies with all policies and standards.

What you will need

• High School Diploma required.

• 6+ months of relevant experience required.

• Experience in Human Resources administration and/or benefits and general knowledge of various HR laws and practice required

• Experience with ADP and other HR information systems.

• Ability to multi-task, as well as be detail driven; have high level of customer service focused on internal and external relationships; be goal driven; be responsive to deadlines; be a team player.

• Intermediate level computer skills and ability to learn new systems quickly.

• Ability to handle complex and emotional situations and make decisions based on process documents.

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

#LI-LS1

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Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and were proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.

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