Small Commercial Attorney Repped Claims Resolution Specialist - East Region

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Are you seeking to propel your career within Liberty Mutual? Look no further, as we are thrilled to present an outstanding career opportunity within our Small Commercial organization! In our Senior Claims Resolution Specialist role, you will assume responsibility for the meticulous investigation, thorough evaluation, and efficient disposition of assigned cases. Moreover, you will play a crucial role in delivering swift and high-quality service to policyholders, specifically focusing on moderate severity and serious attorney-represented injury claims.

This position is eligible for up to a $2,500 sign on bonus after 90 days of employment for experienced external candidates with an active Property and Casualty license in Florida or Texas (will need to provide documentation of active license and all CE ' s must be completed).

**Possible start date for this opening is around first part of May**

Commercial Lines experience preferred.

Strong litigation experience preferred.

This is a remote position. However, if you reside within 50 miles of a claims office, you will be required to go to the office twice a month. Please note this policy is subject to change.

Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training mandatory.

Responsibilities:

• Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels.
• Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation.
• Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status.
• Confers with trial counsel and prepares trial reports.
• Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action.
• Responds to various written and telephone inquiries including status reports.
• Ensures adequacy of reserves.
• Recommends reserve increases on cases in excess of authority.
• Accountable for security of financial processing of claims, as well as security information contained in claims files.
• Updates files and provides comprehensive reports as required.
• Responsible for managing the practices and billing activities of outside and in-house counsel.

• Strong written and oral communications skills required.
• Strong interpersonal, analytical, negotiation and investigative skills required.
• Customer service experience preferred.
• Strong competency of legal liability, general insurance policy coverage and State Tort Law.
• The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 3 years of directly related experience.
• Ability to obtain proper licensing as required.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

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